Learning & Development FAQ

Learning FAQs

• How do I access my badges to post to social media?
• I have completed a section of a course, but it is showing as 0% complete. How do I fix this?
• What should I do if my training modules are not loading correctly?
• What browser should I use to access my training?

Certification FAQs

• How long is my Certification valid?
• I missed my exam, need to reschedule, change or cancel my exam.
• What happens after I take my exam and fail?
• What happens after I take my exam and pass?
• How is the exam scored?
• How many questions are on the exam?

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FAQ - Learning & Development

• Will I receive member price for Certification and Trainings?
• What counts towards recertification?
• My Certification is Expired
• How long is the exam?
• What happens if I fail my exam?
• What happens after I take my exam?

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